Troubleshooting
Connecting
Section titled “Connecting”The consent page says “This link is incomplete” or “We couldn’t find this request”
Section titled “The consent page says “This link is incomplete” or “We couldn’t find this request””The request is missing or unknown. Start the connection again from your client.
The consent page says “This request is closed”
Section titled “The consent page says “This request is closed””It was already answered, or it expired — a consent request lives 10 minutes. Start the connection again from your client.
The client says the redirect URI is invalid
Section titled “The client says the redirect URI is invalid”VibeSell accepts https:// redirect URIs, and loopback http:// URIs on localhost, 127.0.0.1
or [::1] (any port). Anything else is refused at registration.
Claude says the connector can’t be reached
Section titled “Claude says the connector can’t be reached”Check the URL is exactly https://api.vibesell.it/v1/mcp — no trailing path. Claude compares the
resource VibeSell announces with the URL you typed.
Using the tools
Section titled “Using the tools”Claude asks me before every single call
Section titled “Claude asks me before every single call”That is Claude’s default for every connector. Open Settings → Connectors → VibeSell in Claude and set the tools to Always allow. Approval cards still wait for your click.
“This VibeSell connection can only read”
Section titled ““This VibeSell connection can only read””The connection was granted the mcp scope only. In your client, disconnect VibeSell and connect
it again, then accept on VibeSell’s page — the new connection can act.
“VibeSell’s agent is working in the VibeSell app right now”
Section titled ““VibeSell’s agent is working in the VibeSell app right now””VibeSell’s own agent is answering you in the app, on the same workspace. Act tools wait for it to finish so the two don’t write at once. Try again in a minute.
“This opens later in VibeSell”
Section titled ““This opens later in VibeSell””The tool belongs to a later step of the journey. Ask “Where am I with VibeSell?” to see the current step, and see The journey.
A count returns 0 leads
Section titled “A count returns 0 leads”A technology, a website or a look-alike the provider doesn’t know returns zero without an error. Remove that filter and count again. Funding-stage filters also drop every company that never raised.
“called … more than 30 times in 10 minutes”
Section titled ““called … more than 30 times in 10 minutes””The connection hit the rate limit on a provider tool. Wait the minutes the message gives; your assistant should not retry in a loop.
The whole call fails with a validation error
Section titled “The whole call fails with a validation error”A value outside an enumerated list — a country code, a seniority level — makes the whole call fail. Use the values of the lead filter vocabulary.
“Unable to reach VibeSell” under the tools, or an outdated card
Section titled ““Unable to reach VibeSell” under the tools, or an outdated card”Claude keeps the tool list and the card of a chat. Open a new chat.
A new tool doesn’t show up
Section titled “A new tool doesn’t show up”Clients cache the tool list. Start a new chat; in Claude Code or Codex, restart the session.
I clicked Approve but the assistant doesn’t know
Section titled “I clicked Approve but the assistant doesn’t know”Claude doesn’t pass card clicks to the model yet. Tell the assistant what you clicked — it reads the state again.
Disconnecting
Section titled “Disconnecting”How do I disconnect an app?
Section titled “How do I disconnect an app?”In VibeSell, Settings → Connected apps → Disconnect. Access and refresh tokens are revoked at once.
Still stuck?
Section titled “Still stuck?”Ask your assistant to “tell the VibeSell team” — it sends your message with contact_support, and
the team answers in VibeSell’s support chat and by email.